Disclaimer

A starting point, not legal advice. This wording was drafted for a counselling and psychotherapy practice; check it reflects your own services before relying on it.

This website is information, not therapy. Reading these pages, however useful, isn't a substitute for working with a qualified professional. Every situation described here plays out differently in a real life.

Therapy is not an emergency service. Messages sent through this site are read within two working days, not within the hour. If you're in crisis now, please use the urgent contacts on the booking page: Samaritans on 116 123, NHS 111 (option 2), or 999 if you or someone else is in immediate danger.

Therapy complements medical care; it doesn't replace it. I don't prescribe, adjust or advise on medication. That conversation belongs with your GP or psychiatrist, and with your consent I'm glad to work alongside them.

No outcome is promised. The evidence for talking therapy is strong, and I'll always be honest about what the work can and can't offer. But no ethical therapist guarantees a result, and you should be wary of any who does. Client words on this site are shared with permission, anonymised, and describe individual experiences rather than promises.

A note on the cheerfulness. This site is warm because the practice is warm. It is still a regulated, supervised, fully insured professional service, and the seriousness of your situation is never in question here.